What my customers say about me
We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.
We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.
Hello Ian
I just want to say a big Thank you for helping us organise Marks 60th birthday holiday , for getting us a greta price on the cost of the holiday itself and for securing the additional treats of the helicopter ride and the river boat cruise.
It was the trip of a lifetime, and all four of us absolutely loved it.
If you could pass on our thanks to Africa and Beyond , we were very impressed with the whole itinerary , the planning and efficiency of every part of the trip , we can’t rate them highly enough.
The tour company in Lusaka was great , the Latitude hotel was a lovely place to stay .
The bush camp company were amazing and we have recommended them to our friends.The accommodation was excellent,at both the lodge and smaller bush camp , great food, great service, really friendly people and a fabulous safari experience where we saw the big four several times ( they don’t have rhinos)
We also enjoyed the visit to Livingstone, the Avanti hotel was really nice, amazing to see zebras and impalas by the pool, great food and couldn’t be closer to the falls themselves.
The Bushtracks company who looked after us for the pick up at airport, the helicopter ride and river cruise were very efficient too .
All in all we were very impressed by everything we experienced during the holiday
Thanks again for your help,
With best wishes Kathy, Mark , Megan and Josh
Mark and Kathy (09th Sep 2024)
I wanted to book a nice holiday to celebrate our 30th wedding anniversary and we eventually settled on Madeira. Having set Ian the challnge he soon got to work, presenting various options (all lovely) within our budget and other requirements.
The booking process was easy, the journey was a breeze and everything went exactly to plan. The hotel was superb and the bottle of bubbles and chocolates on our anniversary was a nice touch !!
Thank you Ian - I would (and do) heartily recommend your services
Martin and Tracy
July 24
Martin and Tracy (10th Jul 2024)
I came to Ian to assist jess and I with organising our honeymoon. We wanted to go on a cruise but really didn't know where to start - which cruise line was better and which cruises went where.
I told Ian where we wanted to go and he recommended Virgin Voyages. He explained all the details and it suited us to the ground. Even better was Ian's personal experience having recently returned from a Virgin Voyages himself and having travelled on other cruise lines too - he knew his stuff.
We went on the cruise and had ana amazing time - until it came to flying home. The morning we were due to fly home the flight was cancelled. Its 6.30am on a Sunday and we have to get off the ship - I didn't know what else to do other than call Ian back in the UK !!
Ian talked me through what to do, waht the options were and calmed me down. He was a great assistance - his knowledge and explanations of what we were entitled too following the flight cancellation was excellent and clear.
In the end we enjoyed an extra 2 days as a guest of the airline. Ian was in constant communication throughout - liaising with Virgin Voyahes and the airline on our behalf.
Thank you so much Ian - not only for identifying exactly the right holiday, but all the amazing assistance that followed.
Eddie and Jess
June 2024
Eddie and Jess (20th Jun 2024)
My partner is a big TUI fan - usually we simply go on the website and choose an all inclusive, adults only hotel near a beach.
I never expected Ian to be able to please him - but he did !
He found us a great, small hotel in beautiful Croatia (we'd never been before) and got all the paperwork done with minimal fuss - I HATE all that stuff. He even checked us in and sent us our boarding passes.
When we had a hitch for the return flight, he was right there on the end of the phone with guidance and reassurance.
I'll definitely use Ian again for next year's trip. Thank you Ian
Deb
Sep 23
Deb (29th Sep 2023)
We wanted a special weekend to celebrate a special birthday - all we knew was we wanted sunshine, sightseeing, central hotel with a pool and a gym.
Ian recommended Lisbon and found us exactly the right hotel - the facilites were fantastic and it was all within our budget.
We had the best weekend ever - thanks so much.
J & V
May 23
Jeremy and Valerie (26th May 2023)